Privacy Policy
Last updated: April 2, 2026
Who We Are
Bluffs Plumbing Co. ("we," "us," or "our") is a plumbing company based in Scarborough, Ontario. We operate the website at bluffsplumbing.ca. This policy explains how we handle information you provide to us.
What Information We Collect
We only collect information you provide directly:
- Quote request form: Your name, phone number, email address, the service you need, and any description you choose to include.
- Phone or email contact: If you call or email us directly, we retain that contact for follow-up purposes only.
We do not collect payment information through this website.
How We Use Your Information
- To respond to your quote request or inquiry
- To contact you about your plumbing project
- To provide you with the service you requested
We do not sell, rent, or share your information with third parties for marketing purposes.
Analytics
We use privacy-friendly analytics (Cloudflare Web Analytics) to understand how visitors use our website. This does not use cookies, does not track personal information, and does not create persistent user profiles. No consent banner is required for this analytics tool.
Data Retention
We retain form submission data for as long as necessary to fulfill your request and for a reasonable period afterward in case you contact us again about the same project. We do not retain data indefinitely.
Your Rights (PIPEDA)
Under Canada's Personal Information Protection and Electronic Documents Act (PIPEDA), you have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information
- Withdraw consent for our use of your information
To exercise any of these rights, contact us at hello@bluffsplumbing.ca or call (416) 555-0137.
Security
We use reasonable security measures to protect your information, including HTTPS encryption for all web traffic and secure hosting on Cloudflare's infrastructure.
Contact
Questions about this privacy policy? Contact us:
- Email: hello@bluffsplumbing.ca
- Phone: (416) 555-0137
- Mail: Bluffs Plumbing Co., Scarborough, ON M1N 1T1